Terms of use
Our terms and conditions comply with EU legislation and are designed to ensure that our customers can shop easily and confidently through pod.printoteca.ro
These terms and conditions apply to website sales only.
This document is the basis for the use of the Printoteca website and services, including the orders made or processed in connection with the Printoteca website and services, but also the articles and discussion groups that the Printoteca makes available.
You, the visitor of this site as a buyer and we WE ARE MONO SRL, a company specialized in personalized printing services, on demand (based on the order), commercial printing, sale of printed products and related services (entity that exists under the brand "Printoteca ”) we are parties to this contract.
If you choose to partner with us for other services, such as opening your own store to sell custom, print-on-demand products, please note that the Marketplace Terms and Conditions also apply.
No exception to these provisions is valid without the written consent of Printoteca.
Printoteca reserves the right to update the content of the Terms and Conditions. All users will be invited to read the document and accept its contents when placing a new order. If you do not agree with the content of the Terms and Conditions, you must stop using the Printoteca website and services.
The Printoteca brand and the pod.printoteca.ro sales platform are owned by SC WE ARE MONO SRL, J40/9970/2016, RO 34702336, with headquarters in Bucharest, Sector 1, Schitu Măgureanu 17.
Prices
All prices are in lei and include VAT and include packaging and delivery charges to any address in the EU. Any exceptions will be clearly marked on the website where applicable. Prices are subject to change without notice, but we will only change the price after we confirm your order if it is for your benefit.
Foreign customers
While this website is designed for EU customers, we are open to customers from other countries. Prices include RO sales tax (VAT), currently at 19%, which may not be payable by foreign customers; however, additional delivery charges will usually apply. Please contact us and we will do our best to help you.
The payment
You can pay with any major credit or debit card if you order online or by email. Please do not send money by post or courier. If you choose to pay by credit/debit card, we will only charge your card when the goods are dispatched.
Product availability
Items shown on this site may not always be in stock. If any of the items you have selected are not in stock, you will be advised of the best estimate of availability and delivery date at the time of placing your order. Please note that the indication of these dates is only an estimate, subject to change without notice and does not constitute a contractual obligation of Printoteca to supply goods by a certain date. However, if availability is unreasonably delayed, we will do our best to keep you informed.
Product images and descriptions
Please note that the color of the images displayed on this website may be affected by the technology used to access them. While we do our best to reproduce colors faithfully, some variations may occur.
Order Acceptance and Security
When you place an order, either online or by email, we will treat it as an offer to purchase. If we accept your order, we will send you a confirmation email with your order number, at which point we enter into a legal contract with you. However, we will have the right to refuse to accept your order if we consider it necessary, in which case we will email you as soon as possible to inform you.
When you receive the confirmation email, you will have the opportunity to check the details and correct any errors.
In order to decide whether to accept your order, we may use information that you have provided to us or that we already hold about you, or that we receive from any inquiries we may make with various agencies, to confirm your identity. This helps protect you and us from fraudulent transactions. If we decline your offer for security reasons, we may contact you to find an alternative payment method or advise you to visit one of our stores.
Delivery
Unless specifically stated, prices include delivery within the continental EU only. However, we welcome inquiries from elsewhere and please contact us by email or phone in these cases for shipping costs to other locations.
Our mainland EU carriers are contracted with third party carriers who deliver Monday to Friday (excluding public holidays) between 8.30am and 5.30pm. A premium Saturday AM delivery (9:00 AM to Noon) is available at an additional cost per delivery; if you need this service, it must be specified at the time of ordering. Evening and Sunday deliveries are not available.
We will inform you by email or phone at least 48 hours before dispatch of the estimated delivery date. We regret that we
General terms and conditions for using the Printoteca marketplace
This document establishes the rights and obligations arising from the use of the Printoteca website as a Vendor in the Marketplace and completes the general terms and conditions of use of the Printoteca platform.
These Terms and Conditions apply to the use of the following services:
Marketplace
Vendor shop
Request to open a marketplace account
If you wish to use any of these services, you must agree to the following:
Definitions
"Products" - the products made available by Printoteca and the Vendor to be sold to third parties
"Designs" - the graphic materials visually arranged on the products
"Commissioned products" - are the products resulting from the products sold by Printoteca and the designs made available by the Vendor.
The "Printoteca Marketplace" is the virtual space where the products from the Printoteca portfolio are put up for sale, customized with the design provided by the vendors, with the aim of being sold to third parties both through our sales platform and through affiliated platforms.
"Vendor store" is an online store made available in the virtual space of Printoteca. All of the partner stores make up the Printoteca Marketplace.
"Vendor" the account with specific rights that allows the creation of a vendor Store.
Based on sales made in the Vendor Store, the vendor receives a commission. A completed sale refers to:
A purchase actually made by a third party
A paid purchase that has not been returned within 14 days
The requested product has been sent to the end customer
The order has not been canceled by the customer in accordance with the law or our returns policy
How do you become a Printoteca Vendor?
Apply for a vendor account and go through the evaluation process. In order to upload products to the Marketplace and set up your own store, you must complete the registration form in its entirety, submit it to us, and agree to the Marketplace Rules and Terms and Conditions. You are a Seller as soon as you have an activated account and a design published on the website. We reserve the right to refuse activation of vendor accounts that do not meet our ethical or professional principles.
You are directly responsible for your vendor account, therefore it is your responsibility to ensure that all information provided is complete and correct and to update it if it changes. This specifically includes your personal information, payment and remuneration and how remuneration is charged. A valid e-mail address is also required with which we can communicate. Before submitting the registration form, you must check the correctness of the information entered and correct it if necessary. If there are objective reasons to believe that the data provided is false or incorrect, we reserve the right to suspend payments until the situation is clarified. Where necessary, certain of your data will be made publicly available, for example in the legal information of your Vendor Store.
If a vendor account does not make sales for 12 months and no updates to uploaded graphics appear, we reserve the right to suspend the account.
Customer relationship
Printoteca is fully responsible for the client relationship, which means you can focus on the creative process.
Specifically, we handle production, delivery and customer relations. For this reason, we reserve the right to refuse orders that violate our technical requirements and our organizational policy, or if we suspect that certain orders violate applicable legal provisions.
Your Vendor Account
We store in your account the data and content you provide and the settings you choose for your Vendor Store and Marketplace. You can view all this information by accessing your Vendor account.
In your vendor account you can view the evolution of sales and commissions.
Do not give access data to your Printoteca account to other people. If you suspect that a stranger may have access to your account, please let us know as soon as possible to change your access settings. We will keep you up-to-date periodically with the help of a newsletter intended exclusively for vendors, from which you can unsubscribe.
By unsubscribing (but you will continue to receive strictly contractual information).
The vendor can have the following status: natural person, legal person (PFA, SRL or NGO).
You may not transfer your vendor account or included benefits to another entity.
Content in your Vendor Account
Any violation of the Marketplace Rules will result in account suspension. Make sure you upload the correct content, and if you are not sure, you can ask for feedback at hello@printoteca.ro
The content you upload to the Printoteca website: product designs, texts, logos, etc. they are entirely your property and you are responsible for them. If we suspect that they violate the law or cause any damage to a third party, we reserve the right to block the payment of commissions until the situation is clarified, to remove the content from the site or to provide information to third parties (by default to the authorities) regarding how the content uploaded by you on Printoteca has been used (upload time, document qualities, product distribution, sales channels, etc.). If the violation of the law or damage to a third party is proven, you will bear the payment of the damages caused both to the Printoteca and to the injured party.
Printoteca has no ownership rights to your content and has no right to sell products containing your design other than as agreed in this contract.
The Printoteca Marketplace
The Printoteca Marketplace is an online sales space intended for the creative community, with the aim of promoting and selling products from the Printoteca portfolio printed with graphics provided by designers. In the Marketplace, every artist has the opportunity to create their own virtual store for free, which they can customize within the limits allowed by the platform.
The general public has access to both the Marketplace in its entirety and individual Sellers' stores. To make your designs easy to find in the marketplace, please make descriptions as specific as possible for them.
Designs you upload to the Marketplace may be used by Printoteca in sales channel promotional campaigns (including free product campaigns), but we are under no obligation to promote them.
We reserve the right to stop publishing graphics or descriptive texts on certain sales channels or to remove them from the platform, if we suspect that their sale will harm any third party.
Your vendor commission
Designs you upload to products generate a new, higher selling price for them, which includes your commission. When you have a sale made for one of your products on the platform, you will see in your vendor account the amount of the commission you have to collect. It is calculated using the formula: final selling price - taxes (VAT) - production cost (equivalent to the cost of the products available in the product configuration store without VAT). The commission is paid in compliance with the tax legislation in force. Keep in mind that we will stop the taxes imposed by law at source.
In the situation where we deliver to countries with a different VAT regime, there may be small changes in the price and, implicitly, in the commission.
Within 15 days from the end of the previous month and if the amount of the commission to be collected reaches the minimum threshold (100 lei/20 euros), the commission related to the sales completed during the previous month will be transferred to the indicated account. The payment will be made either in a lei account or in a euro account opened in the name of the Vendor. If the payment data provided is incorrect, you will bear any cost generated by the incorrect bank transfer.
In the situation where the status of the vendor allows the issuance of invoices, the commission will be transferred after the issuance of the invoice by the vendor between days 1 and 15 corresponding to the commission from sales concluded in the previous month. In this situation there is no minimum ceiling for making the payment.
Payments to external vendors will be made in accordance with Romanian tax legislation. External vendors will collect remuneration without VAT, as long as they have a valid VAT code.
The commission can be converted into credit for making purchases on the site.
Duration of the contract
This contract is valid for an indefinite period and can be terminated unilaterally at any time. Closing the vendor account is equivalent to the conclusion of the contract. At the time of conclusion of the contract, any amount remaining unpaid between the parties shall be paid within a maximum of 60 days.
Final provisions
This contract can be modified only from the perspective of the new functionalities that will be developed on the Printoteca website, without reducing the amount of the Vendor commissions to be collected until the time of modification. Any change to the contractual conditions will be announced by e-mail, the Vendor having the option to terminate the contract at any time.